We take care of the clinic. You take care of patients.
The clinic management system Hong Kong practices have run on for over 20 years — now with AI in the consultation room.
Trusted across Hong Kong healthcare
Why ClinicSolution
Six values, built into the software.
Security to Efficiency — follow the spectrum down the page.
01Security
Your records. Locked down, backed up, yours.
We encrypt every record. We back it up every night. Role-based access keeps eyes where they belong. We comply with the PDPO and connect to eHRSS — your data stays yours.
See it live02Innovation
AI that pulls its weight.
Our AI Scribe listens and drafts the note while you consult. Suggested prescriptions surface from real visit history. Allergy conflicts get intercepted before they reach the label. No gimmicks. Just work, done.
See it live「醫生，我頭暈咗三日，仲有啲想嘔⋯⋯」
03Well Being
Shorter queues. Calmer waiting rooms.
Patients scan a QR to check in. Tickets queue themselves. The TV board keeps everyone informed. Fewer questions at the desk. Calmer rooms all round.
See it liveNow serving 現正叫號
04Empathy
Every patient, remembered.
One patient master holds the whole story. Allergies sit front and centre on every screen. WhatsApp reminders arrive before every visit. We remember, so your team can care.
See it live✓ Appointment confirmed
05Growth
From one room to many branches.
One roster runs every branch. Packages keep patients coming back. Campaigns fill the quiet hours. When you open the next clinic, the system is already there.
See it live06Efficiency
We eliminate the extra steps.
One click sends the script to dispensing. Labels print bilingual, every time. Stock counts itself. The extra steps are gone — the time goes back to patients.
See it liveSOFTLINK FAMILY CLINIC 家庭醫務中心
AMOXICILLIN CAP 500MG
陳大文 Chan Tai Man
每日三次，每次一粒，飯後服用
Take ONE capsule THREE times daily after food
Finish the course 須完成整個療程
One system. Four chairs.
Reception, doctor, pharmacy, admin — every seat gets a workspace shaped around its day.
Reception
May Wong
Front Desk Supervisor
- Appointments, queue and billing on one screen
- QR self check-in cuts the front-desk load
- WhatsApp reminders go out automatically
Doctor
Dr. Lam Kin Wah
General Practitioner
- AI Scribe drafts the note while you consult
- Suggested prescriptions from real visit history
- Allergy conflicts intercepted before dispensing
Pharmacy
Karen Ho
Dispenser
- One-click dispensing straight from the consult
- Bilingual drug labels, printed every time
- Live stock levels with expiry alerts
Admin
Vincent Chu
Clinic Manager
- Multi-branch roster on one board
- Revenue and payer mix at a glance
- Campaigns and packages that fill the diary
From waiting room to claim, one ecosystem.
ClinicSolution is the hub. Everything else plugs in.
Heals Patient App
Patients book, pay and check in from one app — scan the Heals tree QR at the door and you're in the queue.
CS Mobile
The doctor's companion app — schedule, records and results, wherever the day takes you.
DocNet
Our insurance claims and payments network. Claims submitted, adjudicated and settled online — no paper forms, no chasing.
Checkpoint
Our endoscopy network. Referrals, bookings and reports flow between clinics and partner day-procedure centres.
eHRSS
Connected to the government's Electronic Health Record Sharing System. Patient consent, one click, the full picture.
- years in Hong Kong clinics
- 20+
- clinics running daily
- 300+
- consultations a year
- 1.2M
- uptime
- 99.9%
We stopped chasing paper the week we switched. Now the queue runs itself.
Plans from HK$1,180 a month. No per-patient fees.
See pricingSee it working in three minutes.
The demo is open — no sign-up, no sales call. Take a seat and click around.